Shipping costs & times

Dear Valued Community, our retail store is still open, however, due to COVID-19 we have decided to reduce our store opening hours. The current store hours are as follows;

Monday – 10-2pm
Tuesday – CLOSED
Wednesday – 10-2pm
Thursday – CLOSED
Friday – 10-2pm
Saturday – 9:30 – 3pm
Sunday – CLOSED

We will process all online orders the next business day we are opened after you order. Very sorry for the inconvenience.

 

NATIONAL SHIPPING (within Australia)

Clean Beauty Market services all Australian states. Orders from our website www.cleanbeautymarket.com.au are dispatched Monday (orders received prior to 3pm), Tuesday, Wednesday, Thursday and Friday each week – we aim to always offer prompt and timely service. Online orders can be paid for with credit card prior to dispatch. If there is a delay with your order or reason we cannot fulfil your order, we will do our best to make contact with you promptly to advise you of the delay.

Orders are freighted via Aust Post Standard, Express if selected and delivered right to your door, so please make certain you provide your correct street address. Clean Beauty Market cannot be held responsible for deliveries when an incomplete or incorrect address is provided. Clean Beauty Market charges $10 freight Australia wide for all orders under $100 AUD.

Clean Beauty Market is not responsible for any delays, damaged or lost parcels that have occurred due to the fault of Australia Post. If there is an issue with your delivery or you have not received it, please let us know and we will do our best to assist by following up with Australia Post.

Timing to different States will vary.

Below are approximated standard delivery times:
QLD 1-2 days
NSW 2-3 days
VIC 3-4 days
WA and Rural areas can take from 5-10 days.

You will receive an email from us which will keep you up to date on where your parcel will be delivered.

If you require a special request please send us an email to [email protected] or put a note when placing your order.

Clean Beauty Market ships to various countries including New Zealand, USA, Europe, UAE, Singapore, UK, South Africa,  South Korea, Japan, China, Thailand, Malaysia.

New Zealand $20 or free shipping over  AUD$180

Asia, $25 or free shipping over AUD$300

Europe $30 or free shipping over AUD $350

UK and UAE, $35 or free Shipping over AUD $400

USA/Canada, $30 or free shipping over AUD $350

Customers are responsible for any taxes or duties when the parcel arrives in their country, as per their country’s regulations.

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