Dear Valued Community, our retail store is still open, however, due to COVID-19 we have decided to reduce our store opening hours. The current store hours are as follows;
Monday -10am to 4pm
Tuesday – CLOSED
Wednesday – 9:30am to 4:00pm
Thursday – 9:30am to 4:00pm
Friday – 9:30am to 5:00pm
Saturday – 9:30am to 5:00pm
Sunday – CLOSED
PLEASE NOTE THAT DELAYS MAY BE EXPERIENCED WITH YOUR ORDER AS THERE ARE DELAYS WITH SHIPPING INBOUND AND OUTBOUND FROM OUR STORE. DUE TO THIS PLEASE EXPECT UP TO A WEEK OR TWO DELAY WITHIN AUSTRALIA AND SEVERAL WEEKS FOR OUR INTERNATIONAL CUSTOMERS. THANK YOU SO MUCH FOR YOUR UNDERSTANDING AND PATIENCE. WE THANK YOU FOR BEING A VALUED CUSTOMER.
NATIONAL SHIPPING (within Australia)
Clean Beauty Market services all Australian states. Orders from our website www.cleanbeautymarket.com.au are dispatched Monday (orders received prior to 3pm), Tuesday, Wednesday, Thursday and Friday each week – we aim to always offer prompt and timely service. Online orders can be paid for with credit card prior to dispatch. If there is a delay with your order or reason we cannot fulfil your order, we will do our best to make contact with you promptly to advise you of the delay.
Orders are freighted via Aust Post Standard, Express if selected and delivered right to your door, so please make certain you provide your correct street address. Clean Beauty Market cannot be held responsible for deliveries when an incomplete or incorrect address is provided. Clean Beauty Market charges $10 freight Australia wide for all orders under $100 AUD.
Clean Beauty Market is not responsible for any delays, damaged or lost parcels that have occurred due to the fault of Australia Post. If there is an issue with your delivery or you have not received it, please let us know and we will do our best to assist by following up with Australia Post.
Timing to different States will vary.
Below are approximated standard delivery times:
QLD 1-2 days
NSW 2-3 days
VIC 3-4 days
WA and Rural areas can take from 5-10 days.
You will receive an email from us which will keep you up to date on where your parcel will be delivered.
If you require a special request please send us an email to [email protected] or put a note when placing your order.
Clean Beauty Market ships to various countries including New Zealand, USA, Europe, UAE, Singapore, UK, South Africa, South Korea, Japan, China, Thailand, Malaysia.
New Zealand $20 or free shipping over AUD$180
UK and UAE, $35
Customers are responsible for any taxes or duties when the parcel arrives in their country, as per their country’s regulations.